Shipping Policy

Shipping Policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7-10 business days of receiving your shipping confirmation email, please contact us at zazolaofficial@gmail.com with your name and order number, and we will look into it for you.

We accept exchanges up to 14 days after delivery, if the item is unused and in its original condition. You must pay shipping to send your exchange item back.

In the event that your order arrives damaged in any way, please email us as soon as possible at zazolaofficial@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at zazolaofficial@gmail.com